25-Jan-13 7:00 AM  CST

Coping With Information Overload

Everyday pharmacy technicians are faced with numerous sources of information and communication – sometimes leading to overload.  With the amount of phone calls, emails, drug approvals, changes, recalls, health information, and communicating with customers, it is easy to see how a pharmacy technician can become overwhelmed with the various modes of communication in today’s pharmacy.  Not to worry though, there are ways to cope with the amount of ‘data’ we receive each day.  There are too many tips to list them all, but here are a few ways in which we can all cope with info overload:    

· Focus and filter.  Focusing on what is absolutely necessary and pertinent to your job can help you to avoid becoming too over stimulated and having too much on your plate.  Filtering out data is just as important as letting it in.  Filtering out information can mean delegating some of your duties to others and accepting that you do not need to know everything all the time.  Even the smartest CEO’s and leaders delegate certain aspects of their work so they can focus on more pressing areas of their job.        

· Get outside.  On work breaks (if possible) take a short walk, listen to your Ipod, or just sit on a bench outside and take in the outside world.  When you return to your work you will feel more refreshed and more ready to deal with challenges that will arise. 

· Words of Wisdom.  Paul A. Laudicina said it best in his book “Beating the Global Odds: Successful Decision-Making in a confused and Troubled World,” when he commented on the problem of information overload.  “The future belongs not to those who turn down the volume, cancel their subscriptions, or unplug.  Instead it will go to those who vary their information diets, listen for important, but subtle “weak signals,” and go out into the world to discover remarkable people, ideas, places, products, and services for themselves.  Take it all in, as the discerning omnivore you ought to be,” said Laudicina.   

Are you bombarded by too much information at your job or at home?  Do you feel overwhelmed by it all?  What are some of your coping mechanisms?     

1.  Tartakovsky, Margarita.  “Overcoming Information Overload.”  PsychCentral.  Web.  Date of Access:  24 Jan 2013.           

2.  Dean, Derek, & Caroline Webb.  “Recovery from Information Overload.”  McKinsey Quarterly.  Web.  2011 Jan.  

3.  Laudicina, Paul, A.  “Three Keys to Beating Information Overload.”  WSJ.  Web.  16 Oct 2012.    

For additional information on this article, please contact:
Jennifer S. O'Reilly
Source: NPTAnews  

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